Goods will be shipped within 2 working days after payment is confirmed.
Delivery from our various USA warehouse to USA will take up to 5 - 7 days (longer times for more remote areas) while items shipped from our overseas warehouse will take up to 60 days (currently with Covid19 situation).
In the event of goods failed to be delivered due to wrong or incomplete information on address, contact number or name of the person to contact, we will notify you.
Goods will be returned and order will be canceled if we are unable to get in touch with you within 3 days.
The balance after deduction of return shipping fee, will be refunded to you.
Shipping may also be delayed during holiday seasons or force majeure events. Also, if items are in supply shortage or are defective, we will keep you updated via email.
Hence, please make sure you have entered your email address and contact number correctly.